USDR Business Center is a Dominican Republic based center that offers expertise in managing inbound and outbound calls. We are primarily focused on assisting United States based small and mid-size companies.

Established by sound and successful small business entrepreneurs with over 30 years experience in different industries including, but not limited to Marketing & Research, IT Management and Solution, Law and Business Development, Tax and Finance, and Retail Services. We understand how to reduce your overhead, increase quality workflow with highly trained skilled workers. We can proudly guarantee you quality services at a fraction of your current or future costs. Our business center can handle any type of call center service for your business or organization, including specialty and customized services that go far beyond the typical call center or answering service. 

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Our business center can provide everything from telephone answering services, pre-qualification services, appointment booking services, virtual receptionist services and sales order taking services to shipping and handling of your product recall replacements. Virtually any business process that can be handled by phone can be outsourced to our call center. We can act as your complete customer service department, perform as inside sales team or just handle phone calls or web services for you